How to Become an IT Support Technician in the UK
No degree, no experience? IT support is the most accessible way into a UK tech career. Here is what the job involves, the certifications that get you hired, and how far it can take you.
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What Is ITIL 5? (ITIL Version 5 Explained)
ITIL Version 5, commonly shortened to “ITIL 5”, is the latest edition of the world’s most widely used framework for IT service management. The Foundation level launched on 12 February 2026, with advanced modules rolling out across the rest of the year. PeopleCert is the certification body behind it. If you work in IT operations, […]
ITIL 4 vs ITIL 5: Which Should You Take in 2026?
ITIL Version 5 landed on 12 February 2026, and if you have been thinking about an ITIL certification you now face a fair question: do you take ITIL 4, which has been the standard for years, or wait and go straight for the newest version? This post gives you a straight answer, then explains the […]
The ITIL 5 Certification Path Explained (2026)
ITIL Version 5 arrived on 12 February 2026, with the Foundation certificate first and the advanced modules rolling out across the rest of the year. PeopleCert is the certification body, and the framework keeps the shape people already know from ITIL 4 while reworking a good deal of the detail underneath. If you manage IT […]
How to get into tech
Breaking into the tech industry might seem daunting at first glance. The field is vast, constantly evolving, and full of specialised terminology that can make newcomers feel a bit overwhelmed. But don’t worry! The tech world is actually more accessible than ever before, and there are plenty of paths to find your way in—even without […]
CompTIA A+ 1101 vs. 1201 Series: What Learners Need to Know
If you’re just starting your journey into the world of IT certifications, like I was at the beginning of my career, you’ve probably heard of the CompTIA A+ certification. It’s a globally recognised credential that validates foundational IT skills, opening doors to entry-level positions and building a solid base for your IT career. With the […]
Top 5 Industries Hiring for Cyber Security Skills Right Now
As an IT professional with extensive experience in the tech world, I’ve witnessed first hand how protection against cyberattacks has become a critical corporate responsibility across numerous sectors. I’ve seen attacks become increasingly sophisticated, and organisations now require formidable professionals to protect both their systems and reputation. If you’re considering a career in cybersecurity, I […]
CCNA vs. CompTIA – Which Is Better?
In the ever-evolving world of IT certifications, two giants stand out: Cisco’s CCNA and CompTIA’s certification suite. Both offer valuable credentials, but which one is truly better for your career? Let’s dive deep into this comparison to help you make an informed decision. Understanding the Basics The Cisco Certified Network Associate (CCNA) is a networking […]
What is ITIL Release Management?
ITIL 4 — the framework taught in our ITIL courses — has emerged as a foundational framework for navigating the complexities of modern IT environments. ITIL Release Management stands out as a critical component among its various processes. It adeptly addresses the challenges of delivering new and updated IT services. This process bridges the gap […]
The 7 ITIL Guiding Principles – ITIL Principles Explained
In the ever-evolving landscape of IT service management, organisations are continually seeking frameworks that can help them navigate challenges and optimise their operations. One such framework is the Information Technology Infrastructure Library (ITIL), which has become a cornerstone for effective IT service management. At the heart of ITIL are the ITIL guiding principles—seven fundamental concepts […]