020 3130 4909
United Kingdom
Student login

Insights & guides

ITIL

Career advice, exam guides and industry insights.

What Is ITIL 5? (ITIL Version 5 Explained)

ITIL Version 5, commonly shortened to “ITIL 5”, is the latest edition of the world’s most widely used framework for IT service management. The Foundation level launched on 12 February 2026, with advanced modules rolling out across the rest of the year. PeopleCert is the certification body behind it. If you work in IT operations, […]

Read more →

What is ITIL Release Management?

ITIL 4 — the framework taught in our ITIL courses — has emerged as a foundational framework for navigating the complexities of modern IT environments. ITIL Release Management stands out as a critical component among its various processes. It adeptly addresses the challenges of delivering new and updated IT services. This process bridges the gap […]

Read more →

The 7 ITIL Guiding Principles – ITIL Principles Explained

In the ever-evolving landscape of IT service management, organisations are continually seeking frameworks that can help them navigate challenges and optimise their operations. One such framework is the Information Technology Infrastructure Library (ITIL), which has become a cornerstone for effective IT service management. At the heart of ITIL are the ITIL guiding principles—seven fundamental concepts […]

Read more →

What is ITIL Project Management?

ITIL Project Management, also known as Information Technology Infrastructure Library, offers a structured approach to managing IT services. This project management practice ensures that they align with the needs of businesses and their customers. This approach is not just limited to IT sectors; it has also made a significant impact in the realm of project […]

Read more →