ITIL Courses

Our Range of ITIL Courses

Our complete ITIL 4 certification pathway – ITIL 4 Foundation, ITIL 4 Leader: Digital and IT Strategy, ITIL 4 Specialist Create, Deliver and Support, ITIL 4 Specialist: High Velocity IT, ITIL 4 Specialist Drive Stakeholder Value, and ITIL 4 Strategist Direct, Plan, and Improve are all delivered entirely online. This flexible delivery method allows you to study from anywhere in the world, at your own pace, fitting your learning around work and life commitments.

With 12 months of access to the course materials, you can review and practice the content as many times as needed to ensure complete understanding and confidence before taking your exam. This comprehensive approach to online learning ensures you can achieve your ITIL certification goals while maintaining your day-to-day responsibilities.

What is ITIL?

ITIL (Information Technology Infrastructure Library) is a globally recognised framework for IT service management that helps organisations align their IT services with business goals. This comprehensive set of best practices guides IT professionals in delivering efficient, high-quality services that drive business value.

ITIL 4, the latest version, addresses modern IT challenges with a focus on digital transformation, agile methodologies, and value co-creation. The framework provides practical guidance for managing IT services, from strategy and design to operation and continuous improvement. Whether you’re managing service desks, overseeing IT operations, or leading digital transformation initiatives, ITIL certification demonstrates your ability to implement these best practices effectively.

Our accredited online ITIL courses, ranging from Foundation to specialised modules like Digital Strategy and High Velocity IT, provide the knowledge and skills needed to advance your IT service management career. These certifications are particularly valuable for IT managers, service desk analysts, and professionals seeking to enhance their capability in delivering modern IT services.

Is ITIL recognised in the UK?

ITIL is highly recognised and respected in the UK, where it was originally developed by the UK government’s Central Computer and Telecommunications Agency (CCTA). Today, it remains the most widely adopted framework for IT service management across UK organisations, from government departments to private sector businesses.

Key sectors valuing ITIL certification:

• Financial Services
• Public Sector
• Healthcare
• Technology Companies
• Telecommunications
• Retail
• Manufacturing

Career benefits in the UK:

• Higher salary potential (£35,000 – £65,000+)
• Increased job opportunities
• Clear career progression path
• Strong demand across all industries
• Both permanent and contract positions available

Many UK employers specifically request ITIL certification in their job requirements, making it a valuable investment for IT professionals working or planning to work in the UK market. Whether you’re starting your IT career or advancing to senior positions, ITIL certification demonstrates your commitment to professional standards and best practices in IT service management.

Which ITIL Specialist Course Should I Do?

The best ITIL specialist course for you depends on your career goals and current role in IT service management. Here’s a guide to help you choose:

ITIL 4 Specialist: Create, Deliver and Support

• Perfect for IT operations managers and service desk teams
• Focus on practical service management and delivery
• Ideal if you’re involved in day-to-day IT service operations

ITIL 4 Specialist: High Velocity IT

• Suited for professionals in fast-paced digital environments
• Covers digital transformation and rapid delivery methods
• Great for those working with agile and DevOps practices

ITIL 4 Specialist: Drive Stakeholder Value

• Ideal for customer-facing IT roles
• Focuses on customer experience and engagement
• Best for those managing service relationships

ITIL 4 Strategist: Direct, Plan and Improve

• Perfect for those moving into leadership positions
• Covers improvement initiatives and organisational change
• Suited for managers and aspiring IT leaders

ITIL 4 Leader: Digital and IT Strategy

• Perfect for senior IT professionals and leaders
• Focus on digital strategy and business transformation
• Ideal for those shaping organisational IT direction
• Best for strategic decision-makers and IT directors

Remember, you’ll need to complete ITIL 4 Foundation before taking any specialist modules. Each course provides 12 months of online access, allowing you to study at your own pace.

Frequently Asked Questions

How Do I Start My ITIL Course?

Getting started is simple. Once we receive your payment, our dedicated team begins the enrolment process immediately. We’ll have you enrolled and ready to begin studying within 24 hours of your initial inquiry. Our comprehensive range of ITIL 4 courses includes Foundation, Leader: Digital and IT Strategy, and specialised modules in service management and digital transformation. Each course provides 12 months of access to high-quality training materials, ensuring ample time to master the content at your own pace.

Upon successful completion of your chosen certification, you’ll receive official ITIL accreditation recognised by employers worldwide – a valuable addition to your CV and LinkedIn profile. Understanding that financial constraints can be a barrier to professional development, we offer flexible finance options from Klarna and Payl8r to make these valuable IT service management certifications more accessible to aspiring professionals.