ITIL 4: Strategist Direct, Plan, and Improve
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ITIL provides a strategic framework structured around the service lifecycle.
If shaping technology strategy and driving digital transformation within your organisation excite you, then ITIL® 4: Strategist Direct, Plan, and Improve course is made for you. ITIL® 4: Strategist Direct, Plan, and Improve course is tailor-made for professionals seeking to hone their skills in shaping strategic direction and driving continual improvement. Whether you’re an aspiring IT manage, service strategy manager or business analyst, this course will equip you with the skills to transform your organisation’s approach to value delivery.
The ITIL® 4: Strategist Direct, Plan, and Improve course equips you with key competencies, such as adept assessment and planning, precise measurement and reporting, and effective communication. This comprehensive course is a profound exploration of organisational change management, stakeholder engagement, and agile strategic planning.
The ITIL® 4: Strategist Direct, Plan, and Improve certification stands as a validation of your mastery in strategic IT service management. This certification is a game-changer for IT Managers, service strategy manage, or any IT professionals to boost their career. As a certified ITIL 4 Strategist, you are highly sought after for leadership roles, demonstrating expertise in driving continual improvement within organisations.
Certified skills provide more opportunity.
ITIL® 4: Strategist Direct, Plan, and Improve enhances professional effectiveness by sharpening skills in communication, strategic thinking, efficient planning, adaptability, and collaboration.
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ITIL 4: Strategist Direct, Plan, and Improve
What skills you'll gain from the ITIL 4: Strategist Direct, Plan, and Improve course.
- Gain a deep understanding of ITIL 4 principles for effective IT service management.
- Develop skills to assess processes and create strategic plans aligned with organisational goals.
- Master measuring performance through KPIs and provide insightful reporting for decision-making.
- Enhance communication skills for clear conveyance of IT strategies to stakeholders.
- Expertise in leading organisational change for successful IT process and strategy adaptations.
- Proficiently identify and engage stakeholders, ensuring effective communication for goal alignment.
- Cultivate a strategic mindset for continual improvement in IT services with agile planning.
- Apply theory to real-world scenarios, developing problem-solving skills in IT service management.
Our comprehensive ITIL® 4: Strategist Direct, Plan, and Improve is designed to equip students with the necessary skills and knowledge they need to confidently pass their ITIL® 4: Strategist Direct, Plan, and Improve exam.
PeopleCert: ITIL Strategist certified professionals earn 15-25% higher total compensation.
If you're looking to take your career to the next level, now is the time. Take your career further by opening new doors to a range of opportunity.
Further information about your course
- Exam Codes: ITIL4-SDPI.AN1
- Prerequisites: ITIL® Foundation Certificate in IT Service Management, ITIL® 4 Managing Professional Transition Certificate or Training through an Accredited Training Organisation
- Number of Questions: 40 questions
- Type of Questions: Multiple choice questions
- Length of Test: 90 minutes
- Passing Score: 70%
- Testing Provider: PeopleCert
ITIL® 4: Strategist Direct, Plan, and Improve
Lessons 1: About the ITIL story
- Meet the Axle employees
- The story so far
- The ITIL service value system
- The four dimensions model
- Why direction, planning, and improvement matter
- Directing
- Planning
- Improvement
- The role of measurement and reporting
- Direction, planning, and improvement of the ITIL SVS
- Applying the guiding principles
- Value, outcomes, costs, and risks in direct, plan, and improve
- Direction, planning, and improvement for everyone
- Strategy management
- Defining the structures and methods used to direct behaviors and make decisions
- The role of risk management in direction, planning, and improvement
- Portfolio management: a key decision-making practice
- Direction via governance, risk, and compliance
- Summary
- Basics of assessment
- Basics of planning
- Introduction to value stream mapping
- Summary
- Basics of assessment
- Basics of planning
- Introduction to value stream mapping
- Summary
- Basics of measurement and reporting
- Types of measurements
- Measurement and the four dimensions
- Measurement of products and services
- Summary
- Creating a continual improvement culture
- Continual improvement of the service value chain and practices
- Continual improvement in organisations
- The continual improvement model
- Using measurement and reporting in continual improvement
- Summary
- Basics of effective communication
- Identifying and communicating with stakeholders
- Basics of OCM (Organizational Change Management)
- Summary
- Basics of effective communication
- Identifying and communicating with stakeholders
- Basics of OCM (Organizational Change Management)
- Summary
- Adopting the guiding principles
- Centre of excellence for service management
- The four dimensions of service management in the SVS
- Summary
- Modern leadership
- Using the guiding principles for direction, planning, and improvement
- Summary
- Modern leadership
- Using the guiding principles for direction, planning, and improvement
- Summary
Stats for IT Manager vacancies from the database of over 1 million job ads on adzuna.co.uk.
The average IT Manager salary is currently £45k.
At present, there are 10081 job postings for IT Manager across Adzuna.
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