February Sale. Ends Feb 29th
0
Days
0
Hours
0
Minutes
0
Seconds

ITIL 4: Strategist Direct, Plan, and Improve

February Sale

£597.00

The ITIL 4: Strategist Direct, Plan, and Improve course builds skills in strategic planning, change management, stakeholder engagement, metrics, and communication.
Request Information
Guarantee
14 day money back guarantee.
Course Access
Receive 12 months access.
Success Manager
Supports you to achieve course goals.
Accredited Courses
Accredited by the highest standards.

Course overview

ITIL provides a strategic framework structured around the service lifecycle.

If shaping technology strategy and driving digital transformation within your organisation excite you, then ITIL® 4: Strategist Direct, Plan, and Improve course is made for you. ITIL® 4: Strategist Direct, Plan, and Improve course is tailor-made for professionals seeking to hone their skills in shaping strategic direction and driving continual improvement. Whether you’re an aspiring IT manage, service strategy manager or business analyst, this course will equip you with the skills to transform your organisation’s approach to value delivery.

The ITIL® 4: Strategist Direct, Plan, and Improve course equips you with key competencies, such as adept assessment and planning, precise measurement and reporting, and effective communication. This comprehensive course is a profound exploration of organisational change management, stakeholder engagement, and agile strategic planning.

The ITIL® 4: Strategist Direct, Plan, and Improve certification stands as a validation of your mastery in strategic IT service management. This certification is a game-changer for IT Managers, service strategy manage, or any IT professionals to boost their career. As a certified ITIL 4 Strategist, you are highly sought after for leadership roles, demonstrating expertise in driving continual improvement within organisations.

Certified skills provide more opportunity.

ITIL® 4: Strategist Direct, Plan, and Improve enhances professional effectiveness by sharpening skills in communication, strategic thinking, efficient planning, adaptability, and collaboration.

Boost your IT Manager career
Get More Information

Have more questions?

    ITIL 4: Strategist Direct, Plan, and Improve

    What will I learn?

    What skills you'll gain from the ITIL 4: Strategist Direct, Plan, and Improve course.

    • Gain a deep understanding of ITIL 4 principles for effective IT service management.
    • Develop skills to assess processes and create strategic plans aligned with organisational goals.
    • Master measuring performance through KPIs and provide insightful reporting for decision-making.
    • Enhance communication skills for clear conveyance of IT strategies to stakeholders.
    • Expertise in leading organisational change for successful IT process and strategy adaptations.
    • Proficiently identify and engage stakeholders, ensuring effective communication for goal alignment.
    • Cultivate a strategic mindset for continual improvement in IT services with agile planning.
    • Apply theory to real-world scenarios, developing problem-solving skills in IT service management.

    Our comprehensive ITIL® 4: Strategist Direct, Plan, and Improve is designed to equip students with the necessary skills and knowledge they need to confidently pass their ITIL® 4: Strategist Direct, Plan, and Improve exam.

    ITIL 4: Strategist Direct, Plan, and Improve

    PeopleCert: ITIL Strategist certified professionals earn 15-25% higher total compensation.

    If you're looking to take your career to the next level, now is the time. Take your career further by opening new doors to a range of opportunity.

    Get Started

    Course Pricing

    Say Hello to February Sale Pricing

    Take the life changing step towards enriching your credibility and propelling your knowledge, role, and career forward.

    iAdd text within the actual shortcode

    Pay in Full

    Exam Included!

    £597.00

    - +

    3 Monthly Instalments

    Exam Included!
    Only £199.00 / per month
    - +

    Secure the necessary support to kickstart your online training. Take advantage of the opportunity to apply for interest-free payment plans lasting up to 12 months.

    Apply for Finance

    Further information about your course

    ITIL 4: Strategist Direct, Plan, and Improve course details

    Axelos, a global non-profit, administers certifications in project and IT service management, promoting standardisation of professional qualifications through exams and training, certifying individuals' knowledge in specific methodologies.
    • Exam Codes: ITIL4-SDPI.AN1
    • Prerequisites: ITIL® Foundation Certificate in IT Service Management, ITIL® 4 Managing Professional Transition Certificate or Training through an Accredited Training Organisation
    • Number of Questions: 40 questions
    • Type of Questions: Multiple choice questions
    • Length of Test: 90 minutes
    • Passing Score: 70%
    • Testing Provider: PeopleCert
    ITIL® 4: Strategist Direct, Plan, and Improve

    Lessons 1: About the ITIL story
    • Meet the Axle employees
    • The story so far
    Lessons 2: ITIL Foundation recap
    • The ITIL service value system
    • The four dimensions model
    Lessons 3: Introduction
    • Why direction, planning, and improvement matter
    • Directing
    • Planning
    • Improvement
    • The role of measurement and reporting
    • Direction, planning, and improvement of the ITIL SVS
    • Applying the guiding principles
    • Value, outcomes, costs, and risks in direct, plan, and improve
    • Direction, planning, and improvement for everyone
    Lessons 4: Strategy and direction
    • Strategy management
    • Defining the structures and methods used to direct behaviors and make decisions
    • The role of risk management in direction, planning, and improvement
    • Portfolio management: a key decision-making practice
    • Direction via governance, risk, and compliance
    • Summary
    Lessons 5: Assessment and planning
    • Basics of assessment
    • Basics of planning
    • Introduction to value stream mapping
    • Summary
    Lessons 5: Assessment and planning
    • Basics of assessment
    • Basics of planning
    • Introduction to value stream mapping
    • Summary
    Lessons 6: Measurement and reporting
    • Basics of measurement and reporting
    • Types of measurements
    • Measurement and the four dimensions
    • Measurement of products and services
    • Summary
    Lessons 7: Continual improvement
    • Creating a continual improvement culture
    • Continual improvement of the service value chain and practices
    • Continual improvement in organisations
    • The continual improvement model
    • Using measurement and reporting in continual improvement
    • Summary
    Lessons 8: Communication and organisational change management
    • Basics of effective communication
    • Identifying and communicating with stakeholders
    • Basics of OCM (Organizational Change Management)
    • Summary
    Lessons 8: Communication and organisational change management
    • Basics of effective communication
    • Identifying and communicating with stakeholders
    • Basics of OCM (Organizational Change Management)
    • Summary
    Lessons 9: Developing a service value system
    • Adopting the guiding principles
    • Centre of excellence for service management
    • The four dimensions of service management in the SVS
    • Summary
    Lessons 10: Bringing it together
    • Modern leadership
    • Using the guiding principles for direction, planning, and improvement
    • Summary
    Lessons 10: Bringing it together
    • Modern leadership
    • Using the guiding principles for direction, planning, and improvement
    • Summary
    Lessons 11: Conclusion

    Stats for IT Manager vacancies from the database of over 1 million job ads on adzuna.co.uk.

    The average IT Manager salary is currently £44k.

    At present, there are 12865 job postings for IT Manager across Adzuna.

    Powered by
    Learn More

    World Class Services

    How we support your learning

    At Career Smarter, we don't just give you the certification you need to kickstart your career: we provide you with all the necessary resources and tools to keep you on a successful path. We build lasting relationships with our clients, offering extensive support and guidance throughout their journey. On top of it, we strive to create a smooth and friendly environment from day one which fosters better productivity. This is only the beginning of a lifelong career in your chosen field that's just waiting for you to take off!

    Globally Recognised Certifications
    Enagaging Learning
    Content
    Practice
    Exams
    Excellent
    Customer Support
    12 Months
    Access

    ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

    Your success story starts here

    For more information about Career Smarter courses and services.
    Enquire now