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ITIL 4 Specialist Create, Deliver and Support

February Sale

£597.00

ITIL 4 Specialist Create, Deliver and Support course empowers IT professionals to optimize business value through integrated service value streams.
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Course overview

ITIL's widespread acceptance fosters a standardised approach to service and delivery management.

Advance your IT service management career by gaining in-demand skills with ITIL® 4 Specialist Create, Deliver and Support course and certificate. ITIL® 4 Specialist Create, Deliver and Support course imparts best practices for integrating processes, delighting customers, and demonstrating value-based service delivery. Whether your aspirations include roles such as Service Delivery Manager, Service Designer, or IT Consultant, this course provides applied skills for advancing your ITSM career.

ITIL® 4 Specialist Create, Deliver and Support course is pivotal for professionals aspiring to excel in the dynamic field of IT service management. The course provides in-depth exposure to business model development, service delivery, and support using ITIL’s innovative Service Value System approach. You will gain profound insight integrating diverse activities optimally delivering IT products and support. ITIL® 4 Specialist Create, Deliver and Support equips you with practical skills, empowering you to navigate the complexities of service management with precision and confidence.

ITIL® 4 Specialist Create, Deliver and Support certificate is a validation of your proficiency in integrating value streams for optimal business practices. Whether you aim to climb the ranks in your current role or venture into new career paths, this certification acts as a potent driver for unlocking diverse and promising professional opportunities. As organisations increasingly value ITIL-certified professionals, acquiring this certification enhances your expertise and marketability, paving a clear path for career advancement in IT service management.

Certified skills provide more opportunity.

ITIL® 4 Specialist Create, Deliver and Support sharpens service design, collaboration, and IT practices, prioritising proactive problem resolution, resource optimisation, and customer-centricity for effectiveness.

Boost your Service Delivery Manager career
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    ITIL 4 Specialist Create, Deliver and Support

    What will I learn?

    What skills you'll gain from the ITIL 4 Specialist Create, Deliver and Support course.

    • Gain an in-depth understanding of the ITIL 4 framework and its key concepts.
    • Familiarise yourself with the ITIL SVS and its components.
    • Learn to integrate value streams in the ITIL 4 framework.
    • Acquire skills in designing IT-enabled products and services.
    • Apply value streams to define and optimise minimum viable practices.
    • Develop skills aligned with the ITIL 4 Managing Professional stream.
    • Improve skills in creating, delivering, and supporting IT services.

    Our comprehensive ITIL® 4 Specialist Create, Deliver and Support is designed to equip students with the necessary skills and knowledge they need to confidently pass their ITIL® 4 Specialist Create, Deliver and Support exam.

    ITIL 4 Specialist Create, Deliver and Support

    PeopleCert: 75% of ITSM professionals report that their ITIL certification helped them gain promotions.

    If you're looking to take your career to the next level, now is the time. Take your career further by opening new doors to a range of opportunity.

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    Course Pricing

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    Take the life changing step towards enriching your credibility and propelling your knowledge, role, and career forward.

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    Pay in Full

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    £597.00

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    3 Monthly Instalments

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    Only £199.00 / per month
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    Secure the necessary support to kickstart your online training. Take advantage of the opportunity to apply for interest-free payment plans lasting up to 12 months.

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    Further information about your course

    ITIL 4 Specialist Create, Deliver and Support course details

    Axelos, a global non-profit, administers certifications in project and IT service management, promoting standardisation of professional qualifications through exams and training, certifying individuals' knowledge in specific methodologies.
    • Exam Codes: ITIL4-MP.AN1
    • Prerequisites: Candidates must obtain the ITIL® Foundation certificate prior to pursuing the ITIL 4 Managing Professional certification.
    • Number of Questions: 40 questions
    • Type of Questions: Multiple choice questions
    • Length of Test: 90 minutes
    • Passing Score: 70%
    • Testing Provider: PeopleCert
    ITIL® 4 Specialist Create, Deliver and Support

    Lessons 1: IntroductionLessons 2: The evolution of professionalism in IT and service management
    • Organisations, people, and culture
    • Building effective teams
    • Developing team culture
    • Summary
    Lessons 3: Using information and technology to create, deliver, and support services
    • Integration and data sharing
    • Reporting and advanced analytics
    • Collaboration and workflow
    • Robotic process automation
    • Artificial intelligence
    • Machine learning
    • Continuous integration, continuous delivery, and continuous deployment
    • The value of an effective information model
    • Automation of service management
    • Summary
    Lessons 4: Value streams to create, deliver, and support services
    • ITIL service value streams
    • Model value streams for creation, delivery, and support
    • Using value streams to define a minimum viable practice
    • Summary
    Lessons 5: Prioritising work and managing suppliers
    • Why do we need to prioritise work?
    • Commercial and sourcing considerations
    • Summary
    Lessons 6: Conclusion

    Stats for Service Delivery Manager vacancies from the database of over 1 million job ads on adzuna.co.uk.

    The average Service Delivery Manager salary is currently £41k.

    At present, there are 2208 job postings for Service Delivery Manager across Adzuna.

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    How we support your learning

    At Career Smarter, we don't just give you the certification you need to kickstart your career: we provide you with all the necessary resources and tools to keep you on a successful path. We build lasting relationships with our clients, offering extensive support and guidance throughout their journey. On top of it, we strive to create a smooth and friendly environment from day one which fosters better productivity. This is only the beginning of a lifelong career in your chosen field that's just waiting for you to take off!

    Globally Recognised Certifications
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    12 Months
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    ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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