Aspiring IT Technicians
Want to land your first IT support or help desk role and need the certification employers look for.
Launch your IT career with the world’s most recognised entry-level certification. CompTIA A+ proves you can support, troubleshoot and secure the hardware, software and networks that organisations run on. You’ll learn through clear video lessons with hands-on activities and practice tests, and prepare for both certification exams. No experience needed.
About this certification
The recognised starting point for a career in IT support — and the credential employers ask for first.
CompTIA A+ is the industry-standard certification for launching a career in IT support. It’s vendor-neutral — built and maintained by CompTIA, a non-profit trade association — so it proves broad, practical skills that apply across any hardware, operating system or network, not just one manufacturer’s kit.
A+ certification is made up of two exams: Core 1 (220-1201) covers hardware, networking, mobile devices, virtualisation and cloud; Core 2 (220-1202) covers operating systems, security, software troubleshooting and operational procedures. You need to pass both to earn the certification.
A+ is built for people starting out, so there are no prerequisites — just a basic familiarity with computers and a willingness to learn. Because it’s recognised worldwide and isn’t tied to any one vendor, it’s the certification employers most often look for when hiring into entry-level IT support.
Is this for me?
CompTIA A+ suits anyone who wants to get into IT support — whether you’re starting out, switching careers, or making your skills official.
Want to land your first IT support or help desk role and need the certification employers look for.
Moving into tech from another field and want a recognised, beginner-friendly first step.
Already tinker with computers and want to turn that into a qualification that proves it.
Already working in support and want to formalise your skills and open the door to better roles.
Learn best by watching and doing — clear video lessons paired with guided demos and activities.
Planning a longer IT career — A+ is the foundation before Network+, Security+ and beyond.
Course structure & curriculum
The course runs across 7 modules covering both Core 1 (220-1201) and Core 2 (220-1202), with hands-on activities and practice throughout. Total study time is around 30 hours.
Mobile devices & laptops
Networking & protocols
PC hardware & peripherals
Virtualisation & cloud
Hardware & network troubleshooting
Guided hands-on activities
Windows, macOS & Linux
Security concepts & best practices
Malware detection & prevention
Software troubleshooting
Operational procedures
Documentation, safety & professionalism
On-demand video lessons
Guided demos & activities
Practice questions
Pre- and post-assessments
Closed captions
Study at your own pace
What’s included
Each course includes the materials, hands-on practice, and support you need to learn the skills properly and walk into both exams ready.
Full access to all course materials and labs for 12 months. Study on any device, online 24/7. Never lose your progress.
Clear, on-demand video lessons covering every objective on both exams — learn at your own pace and rewatch as often as you like.
Guided hands-on activities and demos, plus practice questions for both Core 1 and Core 2, so you build real skills and walk in knowing what to expect.
A dedicated account manager to keep you on track, answer your questions, and help you arrange your exams when you’re ready.
Help when you need it →Complete the course and you’ll receive a Career Smarter certificate of completion and a shareable digital badge for your LinkedIn and CV. The official CompTIA A+ certification itself comes from passing the two exams.
Shareable & verifiable →Not the right course? If you change your mind within 14 days of enrolling, we’ll refund you — no fuss.
Risk-free enrolment →In practice
A+ is built around the day-to-day work of IT support. See the kind of problems it trains you to solve.
Help Desk & Support
A user can’t log in, a laptop won’t connect to Wi-Fi, an app keeps crashing. A+ teaches a structured troubleshooting methodology — identify the problem, test a theory, fix it, verify, document — so you work calmly through whatever lands in the queue instead of guessing.
Exam details
CompTIA A+ certification means passing two exams — Core 1 (220-1201) and Core 2 (220-1202). They’re an optional add-on here: add your exam vouchers at checkout, and we’ll provide them so you can book each exam through Pearson VUE — online with a proctor, or at a test centre — when you’re ready.
CompTIA exams are booked and sat through Pearson VUE. You can take them online with a remote proctor, or at a local test centre — and you sit the two cores separately, whenever you’re ready for each.
When you add the exams and feel ready, your account manager helps you redeem your voucher and book through Pearson VUE — online or at a test centre near you.
For online testing you need a laptop or desktop (not a mobile or tablet), a working webcam and microphone, a quiet private room, and a stable internet connection.
You have 90 minutes and up to 90 questions, including performance-based questions that ask you to complete real tasks in a simulated environment — not just multiple choice.
You get your score on a 100–900 scale as soon as you finish, with a report showing how you did in each area. Pass both Core 1 and Core 2 and you’re CompTIA A+ certified.
Most learners take Core 1 first, then Core 2 once they’ve revised it. You can sit them in either order, and there’s no need to book both at once.
Student reviews
1,247 verified reviews
The majority of students pass first time, based on an internal student survey conducted in May 2026.
Career Growth Path
CompTIA A+ is the first rung on the IT career ladder. See the roles it opens up — and the certifications that take you further.
Where You Are Now
Any background
CompTIA A+
£22k–£30k avg.
You are hereIT Support Technician
£25k–£35k avg.
Network / Systems Admin
£35k–£48k avg.
Infrastructure / IT Manager
£45k–£65k avg.
Go further for less
Upgrade to the IT Certification Training Bundle and unlock 12 months’ access to our full range of CompTIA, Cisco and Microsoft certification courses — dozens of certifications for one price. Add the upgrade in one click in the enrolment form below.
Pricing
One course covering both exams, no hidden extras. Add your exam vouchers at checkout when you’re ready.
Course only — right for you if…
You want to study first and buy your exam vouchers later, or you already have a way to fund the exams (for example through an employer).
Course & exams — right for you if…
You want everything sorted in one go. Choose the Include Exams option below to add both official exam vouchers (Core 1 & Core 2) at a discount on buying them separately.
CompTIA A+ — Sale Price
Everything you need to learn both Core 1 and Core 2. Add your two official exam vouchers at checkout when you’re ready.
Finance available at checkout · 14-day money-back guarantee
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CAREER SMARTER LTD is an Introducer Appointed Representative of Social Money Limited t/a Payl8r who is authorised by the FCA under Ref. Number 675283. Credit is subject to creditworthiness and affordability assessments. Missed payments may affect your credit file, future borrowing and incur fees. Representative Example: £440.00 over 12 months at 2.50% fixed per month. Rep APR 65.5%. Monthly: £47.67. Total repayable: £572.04. 0% interest rate applies only where the loan is repaid in full within 3 months.
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Training 3 or more employees? Get volume pricing, a dedicated account manager, and custom reporting.
Talk to Our TeamFAQ
Everything you need to know before you enrol.
Absolutely. The CompTIA A+ credential is a perfect starting point for several IT careers, including a strong focus on IT support careers. Are you considering an IT career? Start with this course first, understand IT hardware and software before you build on that towards careers like networking and cybersecurity. If you are already working in IT, getting certified will make sure you are earning what you deserve and keep you ahead of your unqualified colleagues.
No. It's more difficult than the CompTIA IT Fundamentals course, but if you love IT, then it's not something you should consider difficult. This course does have two parts, the core1 and core 2, whereas most CompTIA courses have one exam or course to achieve the certification.
90 questions. Remember that the CompTIA A+ includes two exams, so this would require you to complete 90 multiple choice questions per exam. You have 90 minutes to complete each exam, which works out at 1 minute per question.
On the CompTIA website, the exams are currently listed at £150 each for the UK.
The core 1 exam requires a passing score of 675 on a scale of 900 (75%) and the core 2 requires a passing score of 700 on a scale of 900 (77.78%).
This can always vary, how fast does a car drive? Generally, we say around 30 hours per course. However, this could be shorter or longer depending on your learning speed and previous experience.
Yes. The CompTIA website does say you need between 9 and 12 months hand-on-experience before starting. However, if you have a basic understanding of IT, then it shouldn't be a problem for you. You could start with the CompTIA IT Fundamentals if you feel like you need to start at the very beginning of IT.
Yes. All CompTIA certifications are internationally recognised, so you could use these credentials anywhere in the world. These credentials are also well established, meaning hiring managers and organisations should already be well aware of CompTIA.
Yes. If you visit the CompTIA website, you will see under retirement that they usually retire the certification version after three years of launch. This is really done because technology changes quickly, and they need to make sure your knowledge and skills stay relevant. Making sure you renew your certification isn't compulsory by CompTIA but is recommended if you want to differentiate yourself.
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Flexible payment
Finance is provided by our payment partners and is subject to eligibility. You'll get full course access as soon as your first payment is made — choose your option at checkout.
CAREER SMARTER LTD is an Introducer Appointed Representative of Social Money Limited t/a Payl8r who is authorised by the FCA under Ref. Number 675283. Credit is subject to creditworthiness and affordability assessments. Missed payments may affect your credit file, future borrowing and incur fees. Representative Example: £440.00 over 12 months at 2.50% fixed per month. Rep APR 65.5%. Monthly: £47.67. Total repayable: £572.04. 0% interest rate applies only where the loan is repaid in full within 3 months.
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