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ITIL® 4 Specialist Create, Deliver and Support
Original price was: £695.00.£597.00Current price is: £597.00.
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ITIL's widespread acceptance fosters a standardised approach to service and delivery management.
Advance your IT service management career by gaining in-demand skills with ITIL® 4 Specialist Create, Deliver and Support course and certificate. ITIL® 4 Specialist Create, Deliver and Support course imparts best practices for integrating processes, delighting customers, and demonstrating value-based service delivery. Whether your aspirations include roles such as Service Delivery Manager, Service Designer, or IT Consultant, this course provides applied skills for advancing your ITSM career.
ITIL® 4 Specialist Create, Deliver and Support course is pivotal for professionals aspiring to excel in the dynamic field of IT service management. The course provides in-depth exposure to business model development, service delivery, and support using ITIL’s innovative Service Value System approach. You will gain profound insight integrating diverse activities optimally delivering IT products and support. ITIL® 4 Specialist Create, Deliver and Support equips you with practical skills, empowering you to navigate the complexities of service management with precision and confidence.
ITIL® 4 Specialist Create, Deliver and Support certificate is a validation of your proficiency in integrating value streams for optimal business practices. Whether you aim to climb the ranks in your current role or venture into new career paths, this certification acts as a potent driver for unlocking diverse and promising professional opportunities. As organisations increasingly value ITIL-certified professionals, acquiring this certification enhances your expertise and marketability, paving a clear path for career advancement in IT service management.
Certified skills provide more opportunity.
ITIL® 4 Specialist Create, Deliver and Support sharpens service design, collaboration, and IT practices, prioritising proactive problem resolution, resource optimisation, and customer-centricity for effectiveness.
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ITIL® 4 Specialist Create, Deliver and Support
What skills you'll gain from the ITIL® 4 Specialist Create, Deliver and Support course.
- Gain an in-depth understanding of the ITIL 4 framework and its key concepts.
- Familiarise yourself with the ITIL SVS and its components.
- Learn to integrate value streams in the ITIL 4 framework.
- Acquire skills in designing IT-enabled products and services.
- Apply value streams to define and optimise minimum viable practices.
- Develop skills aligned with the ITIL 4 Managing Professional stream.
- Improve skills in creating, delivering, and supporting IT services.
Our comprehensive ITIL® 4 Specialist Create, Deliver and Support is designed to equip students with the necessary skills and knowledge they need to confidently pass their ITIL® 4 Specialist Create, Deliver and Support exam.
PeopleCert: 75% of ITSM professionals report that their ITIL certification helped them gain promotions.
If you're looking to take your career to the next level, now is the time. Take your career further by opening new doors to a range of opportunity.
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ITIL® 4 Specialist Create, Deliver and Support
Lessons 1: Introduction Lessons 2: The evolution of professionalism in IT and service management
- Organisations, people, and culture
- Building effective teams
- Developing team culture
- Summary
- Integration and data sharing
- Reporting and advanced analytics
- Collaboration and workflow
- Robotic process automation
- Artificial intelligence
- Machine learning
- Continuous integration, continuous delivery, and continuous deployment
- The value of an effective information model
- Automation of service management
- Summary
- ITIL service value streams
- Model value streams for creation, delivery, and support
- Using value streams to define a minimum viable practice
- Summary
- Why do we need to prioritise work?
- Commercial and sourcing considerations
- Summary
- Exam Codes: ITIL4-MP.AN1
- Prerequisites: Candidates must obtain the ITIL® Foundation certificate prior to pursuing the ITIL 4 Managing Professional certification.
- Number of Questions: 40 questions
- Type of Questions: Multiple choice questions
- Length of Test: 90 minutes
- Passing Score: 70%
- Testing Provider: PeopleCert
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Original price was: £695.00.£597.00Current price is: £597.00.
Sale Ends 19 December
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The ITIL 4 Specialist Create, Deliver and Support course is provided by ITonlinelearning, an ATO of PeopleCert.