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ITIL® 4 Foundation

Original price was: £695.00.Current price is: £595.00.

Exam Included

ITIL 4 Foundation certification and course is designed to provide an in-depth understanding of key concepts and principles in IT service management.
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Course Overview

ITIL is recognised globally as it offers a common language for IT service management.

Accelerate your IT career by gaining the competitive advantage of the ITIL Foundation Online Course and certification. The ITIL 4 Foundation course is designed to provide you with a comprehensive understanding of the key concepts and principles of ITIL. This online course is meticulously crafted to empower IT professionals such as IT consultants, service desk analysts, and project coordinators.

The ITIL Foundation Online Course is a vital asset, providing essential insights and skills for navigating the complexities of modern IT service management. This comprehensive training ensures mastery of critical ITIL 4 concepts, including the guiding principles, the four dimensions of Service Management, and the integration of Lean, Agile, and DevOps methodologies. You’ll gain a deep understanding of how ITIL practices contribute to maintaining and enhancing the value delivered by existing ITIL processes.

Earning the ITIL 4 Foundation certification through an ITIL Foundation Online Course validates your expertise in IT service management, marking you as a proficient professional equipped with the skills required to drive organisational success. The practical knowledge gained applies directly to IT consulting, service desk analysis, and project coordination—making you a sought-after candidate for organisations focused on IT efficiency and innovation. Completing the ITIL Foundation Online Course will give you a distinct advantage in the competitive job market, setting the stage for meaningful career growth and advancement.

Certified skills provide more opportunity.

ITIL 4 Foundation cultivates essential skills in IT service management, covering optimization, problem-solving, customer focus, communication, change and risk management, fostering adaptability and collaboration for practitioners.

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    ITIL® 4 Foundation

    What Will I Learn?

    What skills you'll gain from the ITIL® 4 Foundation course.

    • Apply key ITIL 4 guiding principles for effective service management.
    • Integrate the four dimensions of service management for organisational success.
    • Apply Lean, Agile, and DevOps concepts, aligning with ITIL practices for maximum business value.
    • Articulate how ITIL 4 practices enhance existing processes, contributing to organisational value.

    Our comprehensive ITIL 4 Foundation is designed to equip students with the necessary skills and knowledge they need to confidently pass their ITIL 4 Foundation exam.

    Axelos: ITIL 4 Foundation certification boosts career progression by 27% and increases average salary by 12%.

    If you're looking to take your career to the next level, now is the time. Take your career further by opening new doors to a range of opportunity.

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    Further information about your course

    ITIL® 4 Foundation Course Details

    ITIL 4 Foundation

    Lessons 1: Preface
    • IT service management and ITIL
    • Summary
    Lessons 2: Key concepts of service management
    • Module A: Value and value co-creation
    • Module B: Organisations, service providers, service consumers, and other stakeholders
    • Module C: Products, services, and service relationships
    • Module D: More about value, outcome, cost, and risk
    • Summary
    Lessons 3: Four dimensions of service management
    • Module A: Organisations and people
    • Module B: Information and technology
    • Module C: Partners and suppliers
    • Module D: Value streams and processes
    • Summary
    Lessons 4: The ITIL service value system
    • Overview of the service value system
    • Module A: Opportunity, demand, and value
    • Module B: ITIL guiding principles
    • Module C: Governance
    • Module D: Service value chain
    • Module E: Continual improvement
    • Summary
    Lessons 5: The service value chain
    • Module A: Introduction to the service value chain
    • Module B: The purpose, inputs, and outputs of value chain activities
    • Module C: Continual improvement
    • Summary
    Lessons 6: ITIL management practices
    • Module A: Introduction
    • Module B: General management practices
    • Module C: Service management practices
    • Module D: Technical management practices
    • Summary
    • Exam Codes: ITIL-4
    • Prerequisites: No official prerequisites exist for the certification exam.
    • Number of Questions: 40 questions
    • Type of Questions: Classic, negative, missing word, and List questions
    • Length of Test: 60 minutes
    • Passing Score: 26
    • Testing Provider: PeopleCert
    Axelos, a global non-profit, administers certifications in project and IT service management, promoting standardisation of professional qualifications through exams and training, certifying individuals' knowledge in specific methodologies.
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    Original price was: £695.00.Current price is: £595.00.

    Sale Ends 24 February

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