ITIL 4 Foundation
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ITIL is recognised globally as it offers a common language for IT service management.
Accelerate your IT career by gaining the competitive advantage of ITIL 4 Foundation course and certification. ITIL 4 Foundation course is designed to provide you with a comprehensive understanding of the key concepts and principles of ITIL. This course is meticulously crafted to empower IT professionals such as IT consultant, service desk analyst, and project coordinator.
The ITIL 4 Foundation course is a vital asset as it provides you with essential insights and skills for navigating the complexities of modern IT service management. This comprehensive course ensures mastery of key ITIL 4 concepts, including guiding principles, the four dimensions of Service Management, and the integration of Lean, Agile, and DevOps methodologies. You’ll gain a profound understanding of how ITIL practices contribute to maintaining and enhancing the value provided by existing ITIL processes.
ITIL 4 Foundation certification validates your expertise in IT service management, marking you as a proficient professional equipped with the skills needed to drive organisational success. The practical skills from this course apply directly to IT consulting, service desk analysis, and project coordination, making you a sought-after candidate for organisations enhancing IT process efficiency and innovation. ITIL 4 Foundation certification will give you a distinct advantage in the competitive job market, setting the stage for career growth and advancement.
Certified skills provide more opportunity.
ITIL 4 Foundation cultivates essential skills in IT service management, covering optimization, problem-solving, customer focus, communication, change and risk management, fostering adaptability and collaboration for practitioners.
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ITIL 4 Foundation
What skills you'll gain from the ITIL 4 Foundation course.
- Apply key ITIL 4 guiding principles for effective service management.
- Integrate the four dimensions of service management for organisational success.
- Apply Lean, Agile, and DevOps concepts, aligning with ITIL practices for maximum business value.
- Articulate how ITIL 4 practices enhance existing processes, contributing to organisational value.
Our comprehensive ITIL 4 Foundation is designed to equip students with the necessary skills and knowledge they need to confidently pass their ITIL 4 Foundation exam.
Axelos: ITIL 4 Foundation certification boosts career progression by 27% and increases average salary by 12%.
If you're looking to take your career to the next level, now is the time. Take your career further by opening new doors to a range of opportunity.
Further information about your course
- Exam Codes: ITIL-4
- Prerequisites: No official prerequisites exist for the certification exam.
- Number of Questions: 40 questions
- Type of Questions: Classic, negative, missing word, and List questions
- Length of Test: 60 minutes
- Passing Score: 26
- Testing Provider: PeopleCert
ITIL 4 Foundation
Lessons 1: Preface
- IT service management and ITIL
- Summary
- Module A: Value and value co-creation
- Module B: Organisations, service providers, service consumers, and other stakeholders
- Module C: Products, services, and service relationships
- Module D: More about value, outcome, cost, and risk
- Summary
- Module A: Organisations and people
- Module B: Information and technology
- Module C: Partners and suppliers
- Module D: Value streams and processes
- Summary
- Overview of the service value system
- Module A: Opportunity, demand, and value
- Module B: ITIL guiding principles
- Module C: Governance
- Module D: Service value chain
- Module E: Continual improvement
- Summary
- Module A: Introduction to the service value chain
- Module B: The purpose, inputs, and outputs of value chain activities
- Module C: Continual improvement
- Summary
- Module A: Introduction
- Module B: General management practices
- Module C: Service management practices
- Module D: Technical management practices
- Summary
Stats for IT Consultant vacancies from the database of over 1 million job ads on adzuna.co.uk.
The average IT Consultant salary is currently £48k.
At present, there are 2040 job postings for IT Consultant across Adzuna.
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