Insights & guides
Career advice, exam guides and industry insights.
“You need experience to get the job, and a job to get the experience.” Cyber security has a reputation for that catch-22 — but it’s actually one of the most realistic technical careers to break into without a degree, precisely because the UK has more roles than trained people to fill them. What it takes […]
No degree, no experience? IT support is the most accessible way into a UK tech career. Here is what the job involves, the certifications that get you hired, and how far it can take you.
ITIL Version 5, commonly shortened to “ITIL 5”, is the latest edition of the world’s most widely used framework for IT service management. The Foundation level launched on 12 February 2026, with advanced modules rolling out across the rest of the year. PeopleCert is the certification body behind it. If you work in IT operations, […]
ITIL Version 5 landed on 12 February 2026, and if you have been thinking about an ITIL certification you now face a fair question: do you take ITIL 4, which has been the standard for years, or wait and go straight for the newest version? This post gives you a straight answer, then explains the […]
ITIL Version 5 arrived on 12 February 2026, with the Foundation certificate first and the advanced modules rolling out across the rest of the year. PeopleCert is the certification body, and the framework keeps the shape people already know from ITIL 4 while reworking a good deal of the detail underneath. If you manage IT […]
Breaking into the tech industry might seem daunting at first glance. The field is vast, constantly evolving, and full of specialised terminology that can make newcomers feel a bit overwhelmed. But don’t worry! The tech world is actually more accessible than ever before, and there are plenty of paths to find your way in—even without […]
If you’re just starting your journey into the world of IT certifications, like I was at the beginning of my career, you’ve probably heard of the CompTIA A+ certification. It’s a globally recognised credential that validates foundational IT skills, opening doors to entry-level positions and building a solid base for your IT career. With the […]
In the ever-evolving world of IT certifications, two giants stand out: Cisco’s CCNA and CompTIA’s certification suite. Both offer valuable credentials, but which one is truly better for your career? Let’s dive deep into this comparison to help you make an informed decision. Understanding the Basics The Cisco Certified Network Associate (CCNA) is a networking […]
ITIL 4 — the framework taught in our ITIL courses — has emerged as a foundational framework for navigating the complexities of modern IT environments. ITIL Release Management stands out as a critical component among its various processes. It adeptly addresses the challenges of delivering new and updated IT services. This process bridges the gap […]
In the ever-evolving landscape of IT service management, organisations are continually seeking frameworks that can help them navigate challenges and optimise their operations. One such framework is the Information Technology Infrastructure Library (ITIL), which has become a cornerstone for effective IT service management. At the heart of ITIL are the ITIL guiding principles—seven fundamental concepts […]
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