Rules and Regulations
It’s important to keep in mind that access to your training materials is necessary during the exam. If your courseware has expired, you will not be permitted to take the official exam.Please allow at least 7 working days’ notice to schedule your exam date. Note that your preferred date or time may not always be available.Online exams are required unless specified by the exam administrator. You must have your own laptop/PC and internet access to take the exam. Career Smarter is not responsible for any internet speed issues.If your exam voucher expires, you must pay the full price to retake the exam. The expiry date is set once ordered from the exam administrator. Contact the exam administrator to avoid any penalty charges.Students may use their laptop’s built-in camera to complete the required 360° room scan before sitting the exam.Exam vouchers are non-refundable. If you are absent from your scheduled exam, you must pay the full price to retake the exam. Reschedule at least 48 hours prior to the exam to avoid penalty charges.If you fail your exam without purchasing exam insurance, you must pay the full price to rebook your exam.Exam fees are charged at the price applicable at the time of your original order. If the examination body increases the cost of the exam before you book it, you will be liable for the difference in cost.Exam insurance is only valid for 1 re-sit on the relevant exam it was purchased forMake sure to have a valid photo ID with a recent photo ready, such as a National ID card, passport, driving license, military card, employer identification card (in English), or Academic ID. This is necessary as your online proctor will need to verify your ID before you start your exam.Choosing Us is Choosing Success
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Please ensure the following on the day of the exam:
Your photo ID is readily available.Your webcam can rotate 360 degrees.You are the only person in the room during the exam sessions.There is no background noise in the room.There is adequate lighting in the room, but no direct light towards the webcam.Your desk is clean, and papers, books, or notes are not allowed.Your computer sound settings are set to Speakers and Microphone as headsets are not permitted.All phones must be deactivated. PRINCE2® Exam RequirementsPRINCE2® Exams:
Please note: The PRINCE2® Exams can only be taken Online.Before you take the exam, you need to:
Have a valid photo ID with a recent photo available, such as National ID card, passport, driving license, military card, employer identification card (in English), Academic ID, as your online proctor will need to verify your ID before you begin your exam.
Disable any Virtualization Software such as VMware, Virtual PC, Virtual Box or Sandbox during the exam. For exam security reasons, the Web-Based Exam Driver cannot run through any virtualization software. You should also close any applications that might affect the exam process, such as AnyDesk, Skype, Microsoft Teams, chat, screen-sharing and mail applications.
System Requirements
Ensure that your computer meets the following system requirements:Windows 10, Windows 8.1, Windows 8, Windows 7 or Windows Vista
Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended)
Active Full-Time/Broadband internet connection of at least 4Mbps
16-bit monitor (at least 15”) with screen resolution 1024 x 768 or higher
Speakers and microphone (the use of headsets is not allowed)
Keyboard and mouse or another pointing device
A single web camera (embedded or external) you can rotate.
System Requirements
Ensure that your computer meets the following system requirements:
macOS Yosemite (10.10), El Capitan (10.11) or Sierra (10.12)
Mac compatible web camera and microphone (for Mac Mini and Mac Pro)
Active Full-Time/Broadband internet connection of at least 4Mbps
Keyboard and mouse or another pointing device
Speakers and microphone (the use of headsets is not allowed)
Please note the following once you have requested your exam voucher:
You will receive an email from PEOPLECERT containing your exam voucher code and inviting you to create a PEOPLECERT account to enable you to register for your online exam. Once the voucher has been issued, we are unable to cancel the voucher.
You can register for your exam up to four hours before your chosen exam time, however, we recommend that you register for your online exam well in advance of your chosen date to ensure you can book your preferred time slot. Please note that if you need to reschedule the exam you will need to give 48 hours’ notice.
Please note that the same email address must be used throughout the whole exam process.
You no longer need to download or install any software. PeopleCert now delivers its exams through a Web-Based Exam Driver, which you launch in a supported web browser (Microsoft Edge, Google Chrome or Opera) using the link in your confirmation email. Run PeopleCert’s compatibility check at least 24 hours before your exam, and again around two hours before, to make sure your device, webcam and internet connection are ready. For full details, see PeopleCert’s Web-Based Exam Driver guidelines.
On the day of the exam, you will need to show your photo ID or Passport and perform a 360 all around a scan of the room with your webcam, a reflective surface may be needed for this i.e a mirror
Please remember that the following are not allowed and will disqualify your attempt – no headphones, no other people in the room, no background noise, turn off any mobile phones and no study materials on the desk. The exception being for Practitioner exams where the manual is required
Once this exam voucher is issued it can’t be cancelled.
This exam can’t be taken at an exam center.
Please note: that your exam fee does not include a free resit.
PRINCE2® 7th Edition Exam:
What is required: No requirements
Exam format:
1 hour (60 minutes)
60 Multiple Choice questions
36 marks out of 60
Closed-book
PRINCE2® 7th Edition Exam:
What is required: PRINCE2® 7th Edition Foundation certificate
Exam format:
2 hours and 30 minutes (150 minutes)
70 objective multiple choice questions based on one scenario
42 marks out of 70
Open-book exam
Official PRINCE2® 7th Edition manual information:
Name of the manual: Managing Successful Projects with PRINCE2® 2017 Edition
ISBN: 9780113315338
Agile Exam RequirementsAgile Exams:
Please note: The Agile Exams can only be taken Online.
System Requirements:
Ensure that your computer meets the following system requirements:
You will need a webcam & microphone
High-speed internet connection. A wireless internet connection is not recommended as it may disrupt your exam.
Testing Your Equipment: https://test-it-out.proctoru.com/
Please Note:
If this exam has been booked and you need to reschedule the exam there will be an admin fee. You will need to give 48hrs notice if you want to reschedule an exam or you will be charged with a proctor you fee.
This exam can’t be taken at an exam center.
Your exam fee does not include a free resit.
Agile Foundation Exam:
What is required: No requirements
Exam format:
Multiple choice format
50 questions per paper
25 marks required to pass (out of 50 available) – 50%
40 minutes duration
Closed book
Agile Practitioner Exam:
What is required: Agile Foundation certificate
Exam format:
Complex multiple-choice
4 questions per paper with 20 marks available per questions
40 marks required to pass (out of 80 available) – 50%
2.5 hour duration
Open-book (AgilePM Handbook only)
Official Agile manual information:
Name of the manual:
Agile Project Management Handbook v2.0
ISBN-13: 9780992872724
Change Management Exam RequirementsChange Management Exams:
Please note: The Agile Exams can only be taken Online.
System Requirements:
Ensure that your computer meets the following system requirements:
You will need a webcam & microphone
High-speed internet connection. A wireless internet connection is not recommended as it may disrupt your exam.
Testing Your Equipment: https://test-it-out.proctoru.com/
Please Note:
If this exam has been booked and you need to reschedule the exam there will be an admin fee. You will need to give 48hrs notice if you want to reschedule an exam or you will be charged with a proctor you fee.
This exam can’t be taken at an exam center.
Your exam fee does not include a free resit.
Change Management Foundation Exam:
What is required: No requirements
Exam format:
Multiple choice format
50 questions per paper
25 marks required to pass (out of 50 available) – 50%
40 minutes duration
Closed book
Change Management Practitioner Exam:
What is required: Change Management Foundation Certificate
Exam format:
Complex multiple-choice
4 questions per paper with 20 marks available per questions
40 marks required to pass (out of 80 available) – 50%
2.5 hour duration
Restricted open book – The Effective Change Manager’s Handbook may be used in the exam Lean Six Sigma Exam Requirements
Lean Six Sigma Exams:
Please note: The Agile Exams can only be taken Online.
Lean Six Sigma Yellow Belt Exam:
What is required: In order to achieve the professional designation of LSSA Certified Yellow Belt from the International Association for Six Sigma Certification, candidates must sit for the LSSA Certified Lean Six Sigma Yellow Belt Exam and achieve a minimum score of 32 marks out of a potential 50 marks. There are no prerequisites required in order to sit for the LSSA Certified Lean Six Sigma Yellow Belt Exam.
Exam Format:
Multiple choice format
50 questions per paper
32 marks required to pass (out of 50 available) – 64%
Duration: 60 minutes
Open book (‘Climbing the Mountain – Mindset, skill set and toolset for Lean Six Sigma Yellow and Orange Belts’)
Calculators are permitted. BCS Exam Requirements
BCS Exams:
Please note: These exams can only be taken Online.
BCS Business Analysis Foundation Exam:
Exam format:
Multiple choice format
Duration: 60 minutes
Passmark: 26/40 (65%)
Please note: that your exam fee does not include a free resit.
BCS Practitioner Certificate in Requirements Engineering Exam:
Exam format:
Multiple choice format & multiple response
Duration: 60 minutes
Passmark: 26/40 (65%)
Please note: that your exam fee does not include a free resit.
BCS Practitioner Certificate in Business Analysis Practice Exam:
Exam format:
Multiple choice format & multiple response
Duration: 60 minutes
Passmark: 26/40 (65%)
Please note: that your exam fee does not include a free resit.
BCS Practitioner Certificate in Modelling Business Processes Exam:
Exam format:
Multiple choice format & multiple response
Duration: 60 minutes
Passmark: 26/40 (65%)
Please note: that your exam fee does not include a free resit.
CompTIA Exam RequirementsCompTIA Exams:
Please note: These exams can only be taken through Pearson Vue.
CompTIA A+ Exam
CompTIA A+ (Core 1) and (Core 2) exams:
Exam format:
Maximum of 90 questions per exam
Multiple choice questions (single and multiple response), drag and drops and performance-based.
Duration: 90 Minutes per exam.
Passing Score: Core 1: 675 (on a scale of 100-900) & Core 2: 700 (on a scale of 100-900)
Requirement for the CompTIA A+ (Core 2) Exam: CompTIA A+ (Core 1) exam
Please note: that your exam fee does not include a free resit.
CompTIA Network+ Exam
Exam format:
Maximum of 90 questions
Multiple Choice Questions (single and multiple response), drag and drops and performance-based
Duration: 90 Minutes
Passing Score: 720 (on a scale of 100-900)
Recommended Experience: CompTIA A+ Certification and At least 9 to 12 months of networking experience
Please note: that your exam fee does not include a free resit.
CompTIA Cloud Essentials+ Exam
Exam format:
Maximum of 75 questions
Multiple Choice
Duration: 60 Minutes
Passing Score: 720 (on a scale of 100-900)
Recommended Experience: Between six months to a year of work experience as a business analyst in an IT environment with some exposure to cloud technologies
Please note: that your exam fee does not include a free resit.
CompTIA Security+ Exam
Exam format:
Maximum of 90 questions per exam
Multiple choice and performance-based
Duration: 90 Minutes per exam.
Passing Score: 750 (on a scale of 100-900)
Recommended Experience: CompTIA Network+ and two years of experience in IT administration with a security focus
Please note: that your exam fee does not include a free resit.
CompTIA Cybersecurity Analyst Exam
Exam format:
Maximum of 85 questions
Multiple Choice and performance-based
Duration: 165 Minutes
Passing Score: 750 (on a scale of 100-900)
Recommended Experience: Network+, Security+ or equivalent knowledge. Minimum of 3-4 years of hands-on information security or related experience. While there is no required prerequisite, CySA+ is intended to follow CompTIA Security+ or equivalent experience and has a technical, hands-on focus.
Please note: that your exam fee does not include a free resit.
CompTIA Cloud+ Exam
Exam format:
Maximum of 90 questions
Multiple Choice and performance-based
Duration: 90 Minutes
Passing Score: 750 (on a scale of 100-900)
Recommended Experience: CompTIA Network+ and Server+ and 2-3 years of experience in systems administration or networking.
Please note: that your exam fee does not include a free resit.
CompTIA Data+ Exam
Exam format:
Maximum of 90 questions per exam
Multiple choice and performance-based
Duration: 90 Minutes per exam.
Passing Score: 750 (on a scale of 100-900)
CompTIA recommends 18–24 months of experience in a report/business analyst job rol
Please note: that your exam fee does not include a free resit.
CompTIA DataSys+ Exam
Exam format:
Maximum of 90 questions
Multiple Choice and performance-based
Duration: 90 Minutes
Passing Score: 700 (on a scale of 100-900)
Recommended Experience: No prerequisites, but 2-3 years of experience in a database administrator role is recommended.
Please note: that your exam fee does not include a free resit.
CompTIA IT Fundamentals Exam
Exam format:
Maximum of 75 questions
Multiple Choice
Duration: 60 Minutes
Passing Score: 650 (on a scale of 100-900)
Recommended Experience: No prior experience necessary
Please note: that your exam fee does not include a free resit.
CompTIA Advanced Security Practitioner
Exam format:
Maximum of 90 questions per exam
Multiple choice and performance-based
Duration: 165 Minutes per exam.
Passing Score: Pass/Fail only. No scaled score
Recommended Experience: A minimum of ten years of experience in IT administration, including at least five years of hands-on technical security experience.
Please note: that your exam fee does not include a free resit.
CompTIA Cybersecurity Analyst Exam
Exam format:
Maximum of 85 questions
Multiple Choice and performance-based
Duration: 165 Minutes
Passing Score: 750 (on a scale of 100-900)
Recommended Experience: Network+, Security+ or equivalent knowledge. Minimum of 3-4 years of hands-on information security or related experience. While there is no required prerequisite, PenTest+ is intended to follow CompTIA Security+ or equivalent experience and has a technical, hands-on focus.
Please note: that your exam fee does not include a free resit.
CompTIA Linux+ Exam
Exam format:
Maximum of 90 questions per exam
Multiple choice and performance-based
Duration: 90 Minutes per exam.
Passing Score: 720 (on a scale of 100 to 900)
Recommended Experience: 12 months of hands-on experience working with Linux servers. CompTIA A+, Network+ and Server+ recommended.
Please note: that your exam fee does not include a free resit.
CompTIA Server+ Exam
Exam format:
Maximum of 90 questions
Multiple Choice and performance-based
Duration: 90 Minutes
Passing Score: 750 (on a scale of 100-900)
Recommended Experience: CompTIA A+ certified or equivalent knowledge. Two years of hands-on experience working in a server environment
Please note: that your exam fee does not include a free resit.
APM Exam RequirementsAPM Exams:
Please note: These exams be can only be taken online.
APM Project Fundamentals Qualification (PFQ)
Exam format:
Multiple choice
Duration: 60 minutes
Passmark: 36/60
Please note: that your exam fee does not include a free resit.
APM Project Management Qualification (PMQ)
Exam format:
There are two examination approaches to the Management Qualification:
Contains: 40 questions in total worth a total of 90 marks.
Multiple response (20 questions x 1 mark each)
Select from list (5 questions x 2 marks each)
Short response (5 questions x 2 marks each)
Long response (10 questions x 5 marks each)
Duration – 2.5 hours (150 minutes). In two parts, with an optional breakup of up to 30 minutes in between.
Passmark: There is no cut-and-dried pass mark for the APM PMQ exam – you will be awarded marks based on your understanding of project management and how you respond to the questions
Please note: that your exam fee does not include a free resit. All learning objectives included in the APM Project Management Qualification syllabus