020 3130 4909
United Kingdom
Student login
£295 Finance available
Enquire Enrol Now
£295 Enquire Enrol Now →
Save £100

MD-102 — Microsoft 365 Endpoint Administrator

Learn to deploy, configure and protect Windows endpoints and devices across an organisation with Microsoft 365 and Intune. An associate-level certification for modern desktop and endpoint administrators.

Enrol Now — £295
Duration
4–8 weeks
Format
100% online
Prerequisites
None needed
Access
12 months

About this certification

What Is the Microsoft 365 Endpoint Administrator Associate?

Microsoft’s associate-level certification proving you can deploy, configure, manage and protect Windows endpoints and devices across an organisation.

The certification explained

The Microsoft 365 Certified: Endpoint Administrator Associate is an associate-level credential proving you can deploy Windows clients, manage identity and compliance, and manage, maintain and protect devices and applications with Microsoft Intune. It’s earned by passing a single exam, MD-102, which replaced the earlier MD-100 and MD-101 exams.

It suits desktop and endpoint administrators, IT support staff moving into device management, and modern workplace and Microsoft 365 administrators. You’ll learn to manage the full device lifecycle across a modern, hybrid workplace.

There are no formal prerequisites, though some familiarity with Windows and Microsoft 365 administration is helpful. It’s a strong step toward broader Microsoft 365 and infrastructure administration roles.

MD-102
Microsoft certification — the single exam for this associate credential
Endpoint
management focus — deploying, managing and protecting devices
Associate
level — for modern desktop and endpoint administrators
Microsoft
awarding body — a globally recognised certification programme

Is this for me?

This Course Is for You If…

MD-102 suits anyone responsible for managing and protecting Windows devices in a modern, Microsoft 365 workplace.

Desktop & Endpoint Administrators

Managing Windows devices day to day and ready to formalise your skills with an associate certification.

IT Support Moving Into Device Management

Stepping up from the helpdesk into managing and securing devices across the organisation.

Modern Workplace Administrators

Responsible for the modern, hybrid workplace and the Windows devices people use within it.

Microsoft 365 Administrators

Already working in Microsoft 365 and want to add endpoint and device management to your remit.

Sysadmins Managing Windows Fleets

Running fleets of Windows machines and want to manage them centrally with Microsoft Intune.

Career Changers Entering IT Admin

Moving into IT administration and want a credible, role-based certification to build a career on.

Course structure & curriculum

What You’ll Learn — Module by Module

The course runs across 8 modules built around the MD-102 skill areas — deploying Windows client, managing identity and compliance, managing and protecting devices with Intune, and managing applications — plus exam prep. Clear lessons with demonstrations throughout.

Introduction to Endpoint Administration & Microsoft 365
The modern desktop · Microsoft 365 and the endpoint admin role · How the MD-102 exam works
~1 hr
Deploying Windows Client
Windows deployment options · Windows Autopilot · Provisioning and configuration
~2 hrs
Managing Identity & Access
Microsoft Entra ID · Device identity and join options · Authentication and access
~2 hrs
Compliance & Policies
Compliance policies · Configuration profiles · Conditional access
~2 hrs
Device Management with Intune
Enrolling devices · Managing device settings · Monitoring and reporting
~2 hrs
Protecting & Securing Devices
Endpoint security policies · Microsoft Defender for Endpoint · Updates and patching
~1 hr
Managing Applications
App deployment with Intune · App protection policies · App configuration
~1 hr
Exam Preparation & Practice
Practice questions · Weak-area review · Exam-day readiness
~1 hr

What the course covers

Windows deployment options

Windows Autopilot

Provisioning & configuration

Image-based deployment

Upgrades & migration

Subscription activation

Microsoft Entra ID & device identity

Device join & registration

Compliance policies

Configuration profiles

Conditional access

Device enrolment with Intune

Endpoint security policies

Microsoft Defender for Endpoint

Updates & patching

App deployment with Intune

App protection policies

Exam preparation & practice

What’s included

Everything You Need to Succeed

Each course includes the materials, hands-on practice, and support you need to learn the skills properly and walk into the exam ready.

12 Months Course Access

Full access to all course materials and labs for 12 months. Study on any device, online 24/7. Never lose your progress.

Built-In AI Tutor

An AI-powered tutor built right into your course — ask it anything, any time, and get clear, instant explanations of tricky topics 24/7.

Meet your AI tutor →

Hands-On Practice & Labs

Guided hands-on labs and practice questions modelled on the MD-102 exam, so you build real familiarity with Intune and endpoint management and walk in knowing what to expect.

Account Manager Support

A dedicated account manager to keep you on track, answer your questions, and help you arrange your exam when you’re ready.

Help when you need it →

Certificate & Digital Badge

Complete the course and you’ll receive a Career Smarter certificate of completion and a shareable digital badge for your LinkedIn and CV. The official Microsoft 365 Certified: Endpoint Administrator Associate certification itself comes from passing the MD-102 exam.

Shareable & verifiable →

14-Day Money-Back Guarantee

Not the right course? If you change your mind within 14 days of enrolling, we’ll refund you — no fuss.

Risk-free enrolment →

Want your certification sorted in one go? You can add your official Microsoft MD-102 exam at checkout — sat online or at a Pearson VUE test centre when you’re ready.

In practice

Endpoint Administration in the Real World

Every organisation runs on managed devices. See where endpoint administration skills make a difference.

Deploying Devices

Getting new Windows devices ready, fast

How to deploy and provision Windows clients with tools like Windows Autopilot, so new starters get a fully configured device with the right apps and policies straight out of the box. MD-102 gives you the skills to roll out devices without manual reimaging.

Endpoint administration in action Using Autopilot, a new laptop can be shipped directly to an employee and configured automatically the first time they sign in.

Securing Endpoints

Keeping every device compliant and protected

How compliance policies, conditional access and Microsoft Defender for Endpoint work together to keep devices secure and only let healthy, compliant devices reach company data. MD-102 means you can enforce security consistently across the fleet.

Endpoint administration in action Conditional access can block a device from company email until it meets the organisation’s compliance and encryption requirements.

Managing at Scale

Managing apps and updates across the fleet

How Microsoft Intune deploys applications, pushes configuration and keeps devices updated from a single console — whether you’re managing dozens of devices or thousands. MD-102 gives you the grounding to manage endpoints centrally.

Endpoint administration in action A single Intune policy can roll a new application or security update out to every managed device in the organisation at once.

Exam details

About the Microsoft MD-102 Exam

MD-102: Endpoint Administrator is a single exam, sat through Pearson VUE — online with a remote proctor, or at a test centre. It’s an optional add-on here: add your official Microsoft exam at checkout, and we’ll provide everything you need to book it when you’re ready. The exam covers four skill areas: deploying Windows client, managing identity and compliance, managing, maintaining and protecting devices, and managing applications.

Exam
MD-102
Questions
40–60
Format
MC & other types
Pass mark
700 / 1000
Prerequisites
None
Exam
Optional add-on

What to Expect on Exam Day

The MD-102 exam is booked and sat through Pearson VUE. You can take it online with a remote proctor, or at a local test centre — whenever you’re ready.

Booking

When you add the exam and feel ready, your account manager helps you get set up and book through Pearson VUE — online or at a test centre near you.

Equipment required

For online testing you need a laptop or desktop (not a mobile or tablet), a working webcam and microphone, a quiet private room, and a stable internet connection.

On the day

You have around 100 to 120 minutes and roughly 40 to 60 questions, in a mix of formats — multiple choice along with other question types such as drag-and-drop and case-based items.

Results

You get your score on a 1–1000 scale as soon as you finish. Score 700 or above and you’ve passed — you’ll be Microsoft 365 Certified: Endpoint Administrator Associate.

Rescheduling

If something comes up, you can reschedule through Pearson VUE up to 24 hours before your exam. Your account manager can help if you’re not sure how.

Student reviews

What Our Students Say

4.8

1,247 verified reviews

The majority of students pass first time, based on an internal student survey conducted in May 2026.

5★
80%
4★
15%
3★
5%
2★
0%
1★
0%
trustpilot
BEN Carter
Very approachable team to talk to set you up on your courses and a quick response to get you started soon as possible. Sandy was very helpful for me and setting me up for my course. Thank you
...
trustpilot
an iFi Audio Zen DAC
Highly recommend Career Smarter! Account manager Lanie is very responsive and always willing to help.
...
trustpilot
Moby
I was looking for an AgilePM foundation course and found Career Smarter (thorough the Reed website), I requested information and received a prompt and helpful response from Lanie detailing the different options and prices etc. Lanie followed up a few days later but there was no sense of feeling pressured, nor any phone calls, just email and WhatsApp messages, giving me the time to consider the options and compare with others. I’ve now booked my course (which was easy, the website is good) which as it happens is also less expensive than other offers, and I’m encouraged by the other very positive reviews of this company.
Thank you Lanie, we haven’t spoken yet but I haven’t forgotten that you are on hand if I need further assistance.
...

Career Growth Path

Where This Certification Takes You

MD-102 takes you from an IT support background into endpoint and Microsoft 365 administration. See where it leads — and the certifications that take you further.

Where You Are Now

IT support background

MD-102

£32k–£45k avg.

You are here

Endpoint / Modern Desktop Admin

£40k–£52k avg.

Microsoft 365 Administrator

£48k–£62k avg.

IT Infrastructure Lead

£60k–£80k avg.

Endpoint management skills are among the most in-demand in IT administration
Microsoft Intune is a leading endpoint management platform used by organisations worldwide

Recommended next certifications

→ Add cloud fundamentals

AZ-900 Azure Fundamentals

Microsoft’s entry-level cloud certification — a solid grounding in Azure.

£28k–£38kLearn more →
 → Manage Azure

AZ-104 Azure Administrator

Step up to managing Azure infrastructure as an associate administrator.

£45k–£60kLearn more →
 → Go hybrid

AZ-800/AZ-801 Windows Server Hybrid Administrator

Administer Windows Server across on-premises and hybrid environments.

£48k–£65kLearn more →
 → Browse more

Microsoft Courses

Explore more role-based Microsoft certifications to take after MD-102.

View allLearn more →

Go further for less

Why stop here? Get our entire IT library.

Upgrade to the IT Certification Training Bundle and unlock 12 months’ access to our full range of CompTIA, Cisco and Microsoft certification courses — dozens of certifications for one price. Add the upgrade in one click in the enrolment form below.

Explore the Bundle

Pricing

Simple, Transparent Pricing

One course, no hidden extras. Add your exam voucher at checkout when you’re ready.

Course only — right for you if…

You want to study first and buy your exam voucher later, or you already have a way to fund the exam (for example through an employer).

Course & exam — right for you if…

You want everything sorted in one go. Choose the Include Exam option below to add your official Microsoft MD-102 exam alongside your course.

MD-102 — Sale Price

£395 £295 inc. VAT Save £100

Everything you need to prepare for the MD-102 exam. Add your official Microsoft exam at checkout when you’re ready.

12 Months Course Access
Study anytime, on any device, 24/7
Built-In AI Tutor
24/7 AI help while you study
Hands-On Practice & Labs
Build real familiarity with Intune & endpoint management
Official Exam
Optional — add at checkout, sat via Pearson VUE
14-Day Money-Back Guarantee
Change your mind, get a refund
Certificate & Digital Badge
On course completion — shareable & verifiable

Finance available at checkout · 14-day money-back guarantee

Pay Monthly

From £18.75/month

CAREER SMARTER LTD is an Introducer Appointed Representative of Social Money Limited t/a Payl8r who is authorised by the FCA under Ref. Number 675283. Credit is subject to creditworthiness and affordability assessments. Missed payments may affect your credit file, future borrowing and incur fees. Representative Example: £440.00 over 12 months at 2.50% fixed per month. Rep APR 65.5%. Monthly: £47.67. Total repayable: £572.04. 0% interest rate applies only where the loan is repaid in full within 3 months.

Team & Corporate

Bulk discounts available

Training 3 or more employees? Get volume pricing, a dedicated account manager, and custom reporting.

Talk to Our Team

FAQ

Frequently Asked Questions

Everything you need to know before you enrol.

What is MD-102 / Endpoint Administrator Associate?

MD-102: Endpoint Administrator is the single exam behind the Microsoft 365 Certified: Endpoint Administrator Associate certification. It proves you can deploy Windows clients, manage identity and compliance, and manage, maintain and protect devices and applications with Microsoft Intune. It replaced the earlier MD-100 and MD-101 exams.

How long does the course take?

Most learners complete MD-102 in a few weeks alongside other commitments. There's no time limit: you have 12 months' access, so you can study at whatever pace suits you.

Is the exam included?

The course doesn't include the exam by default — it's an optional add-on. Choose Include Exam at checkout to add your official Microsoft MD-102 exam, or buy the course now and add it later when you're ready. You book and sit the exam through Pearson VUE, online with a proctor or at a test centre.

Do I need any prior experience?

There are no formal prerequisites for MD-102. That said, it's an associate-level certification, so some familiarity with Windows and Microsoft 365 administration will help you get the most from the course.

Who is this course for?

Desktop and endpoint administrators, IT support staff moving into device management, modern workplace and Microsoft 365 administrators, sysadmins managing Windows fleets, and career changers entering IT administration who want a recognised, role-based certification.

How does finance at checkout work?

At checkout you can choose flexible finance options to spread the cost. You'll gain immediate full access to all course materials as soon as your first payment is confirmed.

Start Today

Start your endpoint
admin career today.

Join the UK professionals who chose Career Smarter. Flexible, affordable, and built around Microsoft’s associate-level endpoint administrator certification — your route into modern device management.

£295inc. VAT

Finance available at checkout · 14-day money-back guarantee

Enrol Now — £295 Request Information
Microsoft Certified
Associate level
Built-in AI tutor
12 months access